Your Telehealth Injury Management Solution
Streamline your employee injury management with our comprehensive Telehealth platform. Empower your workforce to access personalized care and rehabilitation guidance remotely, ensuring swift recovery and minimized downtime.
Real-Time Assessment
Connect with an Industrial Injury Prevention Specialists (IIPS) within 15 minutes for prompt injury evaluation.
HIPAA/PIPEDA Compliant
Our secure video platform ensures the confidentiality and privacy of your employee data.
Immediate Recommendations
Get early self-management guidance to address minor injuries and prevent escalation.
Customized
Reports
Receive detailed follow-ups and assessments tailored to the unique needs of your workforce.
Reduce downtime, prevent unnecessary claims, and promote overall worker wellness with First Call.
Our streamlined injury management solution ensures your team recovers quickly and returns to full strength, boosting productivity and minimizing disruptions.
Early Intervention
Immediate Assessment
FIRST CALL connects your team with Industrial Injury Prevention Specialists (IIPS), all licensed care providers (Registered Nurses, Occupational Therapists, Kinesiologists, Paramedics, etc) for real-time injury assessment, helping you avoid unnecessary trips to urgent care.
Canada-Wide Coverage
Available nationwide in both English and French, our service ensures quick and efficient care no matter where your employees are located.
Prevent Major Issues
When minor injuries strike, early intervention through our Telehealth platform can help prevent them from escalating into more serious problems.
5:1
The average return on investment
93%
Of injury cases resolved with first aid recommendations & support and resolved without a clinic visit
59%
Of musculoskeletal cases close the same day
30%-50%
Decrease in injury record-ability/lost time in the 1st year of implementation
Benefits for Employers
Cost Savings
Reduce unnecessary claims and associated costs by quickly addressing minor injuries through our telehealth platform.
Lower WCB Outcomes
Prevent further injury escalation and lost time through early intervention, leading to better Workers’ Compensation Board outcomes.
Minimized Downtime
Keep your team on-site and productive by providing immediate access to care, preventing extended absences.
24/7 Access
Provide your employees with on-demand support for injuries, whenever they need it, day or night.
Benefits for Employees
Injury-Specific Advice
Receive targeted recommendations from healthcare professionals to support faster recovery and rehabilitation.
Maintain Connection
Stay in close communication with your employer throughout your recovery process.
Avoid Redundant Treatments
Our streamlined Telehealth care helps you save time and avoid unnecessary visits or procedures.
Immediate Assessment
Discuss your injury in real-time and receive prompt follow-up care to improve your outcomes.
How It Works
Our streamlined telehealth injury management process ensures you receive immediate care and guidance to facilitate a swift recovery. From the initial notification to your supervisor through detailed reporting and ongoing follow-up, we’re here to support you every step of the way.
- Injury Occurs
Notify your supervisor immediately. - Assessment
Connect with FIRST CALL for a prompt Telehealth evaluation. - Recommendations
Receive personalized advice and follow-up instructions. - Report
Comprehensive reports are generated and securely shared. - Follow-Up
Continuous support until you achieve full recovery.
New Client Sign-Up Process
Initial Meeting
Presentation on how our FIRST CALL telehealth service can benefit your organization and employees.
Sign Quotes
Review and agree on the terms of our service contract, ensuring a clear understanding of expectations.
Go Live Date
Collaborate to set an optimal launch date, allowing 2-3 weeks for comprehensive preparation and implementation.
Demo
Experience a mock call on our secure, user-friendly telehealth platform to understand the seamless assessment process.
Materials
Distribute informative resources to your supervisors and employees, ensuring everyone is informed and prepared.
Portal Setup
Establish dedicated Client Service Representative (CSR) and Reporting Portals for your organization’s easy access.
Go Live
Finalize all preparations the day before the launch, ensuring a smooth and successful implementation.