First Call Telehealth

Your Telehealth Injury Management Solution

Streamline your employee injury management with our comprehensive Telehealth platform. Empower your workforce to access personalized care and rehabilitation guidance remotely, ensuring swift recovery and minimized downtime.

Real-Time Assessment

Connect with an Industrial Injury Prevention Specialists (IIPS) within 15 minutes for prompt injury evaluation.


Our secure video platform ensures the confidentiality and privacy of your employee data.

Immediate Recommendations

Get early self-management guidance to address minor injuries and prevent escalation.


Receive detailed follow-ups and assessments tailored to the unique needs of your workforce.

Early Intervention

Immediate Assessment
FIRST CALL connects your team with Industrial Injury Prevention Specialists (IIPS), all licensed care providers (Registered Nurses, Occupational Therapists, Kinesiologists, Paramedics, etc) for real-time injury assessment, helping you avoid unnecessary trips to urgent care.

Canada-Wide Coverage
Available nationwide in both English and French, our service ensures quick and efficient care no matter where your employees are located.

Prevent Major Issues
When minor injuries strike, early intervention through our Telehealth platform can help prevent them from escalating into more serious problems.


The average return on investment


Of injury cases resolved with first aid recommendations & support and resolved without a clinic visit


Of musculoskeletal cases close the same day


Decrease in injury record-ability/lost time in the 1st year of implementation

Benefits for Employers

Cost Savings

Lower WCB Outcomes

Minimized Downtime

24/7 Access

Benefits for Employees

Injury-Specific Advice

Maintain Connection

Avoid Redundant Treatments

Immediate Assessment

How It Works

  1. Injury Occurs
    Notify your supervisor immediately.
  2. Assessment
    Connect with FIRST CALL for a prompt Telehealth evaluation.
  3. Recommendations
    Receive personalized advice and follow-up instructions.
  4. Report
    Comprehensive reports are generated and securely shared.
  5. Follow-Up
    Continuous support until you achieve full recovery.

Who You’ll Talk To

Disability Management Transition

New Client Sign-Up Process

Initial Meeting

Presentation on how our FIRST CALL telehealth service can benefit your organization and employees.

Sign Quotes

Review and agree on the terms of our service contract, ensuring a clear understanding of expectations.

Go Live Date

Collaborate to set an optimal launch date, allowing 2-3 weeks for comprehensive preparation and implementation.


Experience a mock call on our secure, user-friendly telehealth platform to understand the seamless assessment process.


Distribute informative resources to your supervisors and employees, ensuring everyone is informed and prepared.

Portal Setup

Establish dedicated Client Service Representative (CSR) and Reporting Portals for your organization’s easy access.

Go Live

Finalize all preparations the day before the launch, ensuring a smooth and successful implementation.